Tag Archives: voicemail

AT&T ramps up voicemail security, say hello to your new pin code

Have anything sitting in your voicemail that you’d prefer the rest of the world didn’t hear? When’s the last time you went about checking it, anyway? AT&T is now on a mission to save its carefree customers from themselves, and beginning today, all new subscribers will be required to set a voicemail password or affirmatively disable the security measure. Ma Bell’s new policy is a reaction to the current unauthorized intrusion hubbub in the media, combined with the very real threat of caller ID spoofing. Shockingly, its current customers won’t receive similar treatment until early next year, and only when they upgrade their handsets. Of course, you can easily secure your voicemail within the settings, and if you prefer the convenience of retrieving your messages without hassle, you’ll still have that option — much to Rupert Murdoch’s pleasure, that is.
CNET

sourceAT&T Public Policy Blog

This Morning AT&T users in New York City had suffered a partial phone outage but restored now

We’ve been inundated with a flood of tips from Big Applers this morning, and we just confirmed ourselves — a large sect of AT&T users in New York City aren’t receiving calls. Even the ones who aren’t just holding it wrong. It seems as if outgoing calls operate just fine, but folks trying to dial in are greeted with eternal ringing. As in, it doesn’t even go to voicemail. We’re assuming the engineers at Ma Bell are all over this as we speak, but be sure to let us know how wrecked your Big City life is due to this in comments below.

Update: Right on cue, AT&T pinged us to say everything should be back to normal. The formal quote is below: “Wireless voice service has been restored and is back to normal now after a software issue occurred during routine maintenance which caused some customers on Long Island and in parts of Brooklyn, Queens, and Manhattan to experience voice service disruptions this morning. We apologize for any inconvenience to our customers.”

[Thanks to everyone who sent this in]

via: engagdet

Five Tip Monday's – BlackBerry smartphone shortcuts

 

BlackBerry smartphone shortcuts

It’s the Start of a new week, so that means it’s Five Tip Monday’s!

The focus this week: Five BlackBerry® smartphone shortcuts to help you speed through daily tasks. Some of you might already be using these tips, but for those who aren’t familiar with the following, here are some things you might want to know.

Continue reading Five Tip Monday's – BlackBerry smartphone shortcuts

YouMail Visual Voicemail App Updated to v2.4.11

123190

ShvartzBerry let us know that YouMail has quietly updated the BlackBerry client for visual voicemail service. YouMail offers both paid and free (Ad supported) versions of their voicemail solution but they have been having trouble getting a solid BlackBerry client out there. Their recent upgrade to v2.3.4 offered up some nice new features but we could not find a change log for this latest update. Let us know if you spot one!

You can pick up the updated v2.4.11 of YouMail in App World[qrcode pix=150]http://appworld.blackberry.com/webstore/content/724[/qrcode]

via:bbreview

5 Features Needed for the PlayBook Video Chat App to Really “Work”

video chat appThe PlayBook hardware rules but the software still needs work. The Video Chat app is a perfect example of this. The hardware is all there, with a front and back HD camera, but the app itself lacks the features needed for it to really be useful. There are five main features that need to be implemented in order for the PlayBook Video Chat app to actually work like you need it to. Here they are:

1. See when contacts are online/offline: A tablet isn’t something that’s “always on”. In fact, the tablet is off a lot of the time. Especially because it requires a WiFi connection. Since you never know when your contacts are online or offline, calling your contacts is really hit or miss. There must be a way for RIM to implement an “Online/Offline” mode for contacts, so that I won’t waste my time calling people who aren’t there.

2. Adding contacts needs to be easier: Currently, you have to add someone by their BlackBerry ID. The problem is, getting that BlackBerry ID is a pain and especially for new users, it’s not easy for them to figure it out to tell people. When someone calls you, you can add them from the “Recent” tab but it’s not automatic. Generally, the friend discovery process should be based on BBM, Facebook and Twitter. It should search for all instances where you might have a friend with a PlayBook and allow you to send them a friend request. Also, it should pull in their avatars. There’s no reason why I should be hunting for a picture of my contact’s face.

3. More consistency – The recent PlayBook update has done a lot for making the experience more consistent but sometimes you still get disconnected or an error. It would be great if there were settings that could help you optimize the experience based on the available connections. For example, if your WiFi is strong, you can do high quality but if it’s shoddy, it should bump you to a low quality. Perhaps it already does this but it could still use a bit of performance tweaking.

4. More reasons to use it – Ok, so video chat is cool, but what’s the point? I find with all my contacts so far, I’ve done the usual “WHOA HEY THIS IS COOL!” and that’s it. We never did video chat again. What we need are some features that would give the Video Chat app some purpose. For example, being able to bring other windows into the discussion would really empower the users. It would be like you’re both working on the same computer screen. There are probably a lot of other things you could do, but generally, there needs to be a better value prop for Video Chat.

5. Video Voicemail – I would say 99% of the time I try to cold call someone with the Video Chat app they don’t answer. Why not let me leave a video voicemail (or videomail)? I’m usually calling because I have something funny to show them, like the can of coke that exploded in the freezer, so why not let me leave them that in their Video Chat Voicemail box? Also, Video VoiceMail aka VideoMail is patent patending as of 30 seconds ago. Huge cash buyout from RIM is a possibility but they will have to compete with Skype/Microsoft.

via:bbcool

Free Youmail App Updated to Version 2.3.4 Offers Mobile Access to Greetings and Number Search

123190Youmail is a free voicemail service for any cellphone that allows the user to set customized greetings for their contacts. They just let us know that their BlackBerry application is now at version 2.3.4.

Features:

The updates significantly extend the YouMail BlackBerry user experience to make it more fun and more useful:

  • In-App Community Greetings. Users can now easily browse, search, and add to YouMail’s growing set of tens of thousands of user-provided greetings within YouMail’s BlackBerry app itself. With a few clicks, YouMail’s users can let people know they’re in a meeting or on a plane during the day, while turning on humorous greetings (including “Rickrolling”) for friends and family at night.
  • Number Search. YouMail has also added one-click search within its BlackBerry application. The YouMail user now need only choose the “Caller Search” menu option to search for more info on the caller’s phone number.

You can download the update from app  world at this link.[qrcode pix=170]http://appworld.blackberry.com/webstore/content/724[/qrcode]

Continue reading Free Youmail App Updated to Version 2.3.4 Offers Mobile Access to Greetings and Number Search

Mr. Number updated – new status feature helps block even more unwanted calls and text messages

Mr. Number

If you frequent using Mr. Number, the free call and text message blocking application then you’ll want to make sure you grab the latest update available as it adds some pretty neat features to the service as a whole.

The latest version of Mr. Number brings status to your calls and texts. You can let your friends know when you’re free for a call, when you prefer text, and when you’re tied up. When you need some time Mr. Number can send all your calls to voicemail; your friends will see that you’re out of action and not waste their time. Mr. Number can even let them know when you’re available again.

In order for the status feature to work though, you’ll have to use it and others looking for your attention will also have to use it. But if you’ve installed Mr. Number you’ve no doubt suggested to others to use which makes the new feature a great addition to the app as a whole. You can grab Mr. Number now for free from BlackBerry App World.

Download Mr. Number from BlackBerry App Worldor click QR code below

[qrcode pix=170]http://appworld.blackberry.com/webstore/content/13156[/qrcode]

Mr. Number updated – new status feature helps block even more unwanted calls and text messages

Mr. Number

If you frequent using Mr. Number, the free call and text message blocking application then you’ll want to make sure you grab the latest update available as it adds some pretty neat features to the service as a whole.

The latest version of Mr. Number brings status to your calls and texts. You can let your friends know when you’re free for a call, when you prefer text, and when you’re tied up. When you need some time Mr. Number can send all your calls to voicemail; your friends will see that you’re out of action and not waste their time. Mr. Number can even let them know when you’re available again.

In order for the status feature to work though, you’ll have to use it and others looking for your attention will also have to use it. But if you’ve installed Mr. Number you’ve no doubt suggested to others to use which makes the new feature a great addition to the app as a whole. You can grab Mr. Number now for free from BlackBerry App World.

Download Mr. Number from BlackBerry App World or click the QR code below from your smartphone

[qrcode pix=170]http://appworld.blackberry.com/webstore/content/13156[/qrcode]

via:cb

Google and Sprint respond to Google Voice integration issues


You may recall from yesterday that early adopters were having a variety of issues after activating (or attempting to activate) Sprint’s new Google Voice integration feature. Well, a full day has passed, and we’ve had several calls with GV lead Vincent Paquet as well as Brian Smith, Sprint’s director of product development. Both executives have said that their respective companies have been hard at work on resolutions to each of the issues we outlined Thursday night, and some customers we spoke to yesterday are now back online. Jump past the break for a quick summary of what’s been fixed, and what remains on the to-do list.

Our primary concern yesterday was a voicemail security bug that inadvertently granted management-level access to people that one user called from the Google Voice web app. Google is not commenting on this vulnerability, but has confirmed that it’s not a threat today. The second issue was that some GV customers who were up and running with Sprint integration suddenly found themselves unable to use the service. This issue has been pegged to the removal of an accounting code — GGLVOICE — that some Sprint reps have accidentally removed. The carrier is working to prevent this from occurring in the future, and those already affected should soon be able to call in for support. Next up, some international calls were being processed through Sprint, rather than through GV, even after users activated their integration. This has been tied to the accidental removal of the same accounting code, and Google has offered to reimburse affected individuals (see the update on yesterday’s post for full details).

Finally, many users — notably those on personal accounts with corporate discounts — have been unable to activate GV integration. Sprint has promised a mid-May resolution, and we’ll certainly keep you updated. Users with these issues are still being instructed to share their concerns on the Google Voice Forum, which as of now is finally getting the attention it needs. You can also post a comment below, as both companies have been monitoring here, too. Things are looking much better today than they were yesterday, but our position remains unchanged: Unless you’ve already activated Sprint/Google Voice integration, please stand by until both companies have had a chance to work out these (very significant) kinks. You’ve been able to hold out this long — what’s another few weeks?

Update: Sprint customers on corporate and government accounts (paid for by your employer) are currently not eligible for integration. Eventually, Sprint will enable integration for some of these companies on a case-by-case basis.

source Google Voice Forum

Readers Ask: What are the differences between SmrtGuard and BlackBerry Protect?

SmrtGuard vs. BlackBerry Protect

Going back to March 2009 when NHCBBA first announced the public beta, SmrtGuard immediately become a popular choice among BlackBerry BIS users for its ability to backup device data remotely, and via a web dashboard, allow users to login and execute a number of actions, such as locating a lost BlackBerry. Since its launch, SmrtGuard has continued to roll out a number of new value-added features, offering the basics for free and premium features for a price.

Continue reading Readers Ask: What are the differences between SmrtGuard and BlackBerry Protect?