The BlackBerry shows the error message “SIM Card Rejected”, and a SIM Card is inserted that is from another country than where the BlackBerry was purchased.
The BlackBerry must be unlocked; the user must contact the service provider from which the BlackBerry is purchased to get a code that will unlock the phone.
BlackBerrys with a QWERTY keyboard(83xx, 87xx, 88xx, 9xxx)
- Insert SIM card
- Start the BlackBerry and turn off the antenna (Turn Wireless Off/Manages Connections). This is very important!
- Go to “Options” and “Advanced Options”
- Scroll down to “SIM Card”
- Type “MEPD” (you will NOT be able to see what you are typing). The combination is [M][E][P][D]
- Type “MEPD2” (you will NOT be able to see what you are typing). The combination is [M][E][P][D]alt[2]
- Enter the code you’ve been given by your previous service provider
- Press “Enter”
- Restart the BlackBerry and turn on the antenna
BlackBerrys with Sure-Type keyboard (81xx, 82xx)
- Insert SIM card
- Start the BlackBerry and turn off the antenna (Turn Wireless Off/Manages Connections). This is very important!
- Go to “Options” and “Advanced Options”
- Scroll down to “SIM Card”
- Type “MEPPD” (you will NOT be able to see what you are typing). The combination is [M][ER][OP][OP][DF]
- Type “MEPP2” (you will NOT be able to see what you are typing).The combination is [M][ER][OP][OP] alt [2]
- Enter the code you’ve been given by your previous service provider
- Press “Enter”
- Restart the BlackBerry and turn on the antenna
The BlackBerry should now be unlocked.